Help and answers

Support that keeps the next step clear.

Tell us what happened, what you expected, and which Goal screen you were using. Do not email passwords, one-time codes, passkey data, or detailed health records.

Email is not monitored for emergencies. Response times vary; support will confirm the next steps and any request-specific timing after review.

Tracking and Health

Help with nutrition, weight, goals, Outlook, and optional connected health context.

Privacy and access

Questions about sign-in, passkeys, permissions, retention, or synchronized information.

Data controls

Delete Goal.fit data while keeping access, or permanently delete your complete account.

Deletion instructions

Common questions